Testimonials

"For anyone with an apple laptop or computer, I recommend Steve L'Heureux a.k.a. the Mac Doctor as a great resource in Bristol VT. I have been seeing Steve every 6-9 months for a laptop check up and every time I do, he cleans it up beautifully - inside and out. He usually finds unneeded or unwanted items, frees up some storage memory, and the laptop runs better/faster after his work. A few months ago, I was traveling for work and my MacBook was not working well - within 3 hours of texting Steve, he was able to diagnose the problem and fixed it for me remotely. Last month, I upgraded to a new Mac and Steve was amazingly helpful. He saved me time and confusion in transferring docs and data from old to new. And taught me 101 useful tips along the way. And... this past WE, I had a big problem with a lost password and within minutes, Steve had me up and running. I count on Steve's support, professionalism and patient smile when I need help, and recommend him to anyone with an Apple question or service need."

B.T.
Lincoln, VT November 2025

"Steve L'Heureux, aka the MacDoctor, did some fine surgery on my older Mac. Somehow it forgot how to talk to the printer and he fixed that. He eliminated all kinds of old files and set up an external hard drive to prevent me from losing everything in case of a catastrophic event. He didn't laugh, at least out loud, at the clutter of my homepage. He found a way around the minefield of MS Office and Mac. I recommend Steve for any Mac issues."

Bill
Lincoln, VT Janaury, 2025

"My Mac computer has undergone a careful wellness check, thanks to Steve L'Heureux, the MacDoctor! During a thorough examination, the Doctor updated the operating systems on my computer, found space I desperately needed, helped me with security issues and storage, cleaned my libraries, and taught me a whole lot of great short-cuts and tricks. He also set me up with an external hard drive, easing my anxiety about losing data in the event of a crash. I likened my time with him to a satisfying "spring cleaning" of my Mac, one that should have been undertaken much earlier. I highly recommend the service of the MacDoctor! Thanks, Steve!"

T.H.
Lincoln, VT March 2025

"I feel that your professionalism is front and center, paramount, and unquestionable from my point of view. Part of your professionalism picture is a commitment to timeliness (promptness, being on time, and communicating clearly, so there are no questions). You share a knowledge that assists computer users to obtain maximum efficiency of their time and from their computers. I've noticed a core honesty and integrity that both vendors and customers should appreciate."

Serrill
Burlington, VT

"Had a complete failure of My Apple laptop. Though I lost all of my data he was able to repair my Laptop and offer service to get restarted, providing in depth knowledge and suggested services to other suppliers. Very knowledgeable and more than fair on the cost. Highly Recommended!"

Robbie
New Haven, VT

"I highly recommend Steve 'The Mac Doctor' for any assistance, large or small in keeping your computer in top shape. Since I found Steve eleven years ago I have been very pleased with all the service he has provided as well as what he has taught me. Steve has always been prompt to respond to my cries for help and able to schedule an appointment quickly. His recommendations have enabled me to keep my computer running smoothly, quite frankly I don't know how I would manage without him. No more panic or frustration, do yourself a favor and schedule an appointment!"

C.S.
Bristol, VT

"This consultant has done great work on my Macs for over 8 years. He knows what to do, how to do it, and even patiently teaches me sound practices when I need to learn more. Steve is a great resource I can call on whenever I get a problem. And the drive to his office is beautiful.

GratefulUser
August, 2017

"I have known and worked with Steve for over twenty four years. He has been incredibly helpful many times over the years with our various Mac computer products. Steve is friendly and helpful each time. He makes good suggestions and when trouble developed, he was always willing to help. We got to know Steve while living in Vermont. We now live in Alaska, but through Internet connectivity, Steve can still work with us and help when the need arises. I highly recommend Steve, he is the best at what he does."

Dana
Anchorage, AK

"Steve L'Heureux is a terrific Mac expert to work with!!! Steve has been enormously helpful to me, and a pleasure to work with. I depend upon my computer for my work, but I am not that computer savvy, so getting good help is crucial. Steve's deftness and ease with everything Apple, and everything related, make him a superb resource! And Steve wastes no time, accomplishing everything I need him to in the most efficient and effective ways possible. He's also great at explaining clearly as he goes, so my own competence and understanding grow in his care, as well. And everything I am doing becomes more efficient and less stressful. Scheduled visits with Steve are extraordinarily productive, and he's also impeccably responsive with immediate email and/or phone help when issues arise unexpectedly. If you need Mac computer help, I enthusiastically recommend Steve L'Heureux. You will be so glad you contacted him!"

J.P.
Addison, VT

"Highly recommended. I have had the pleasure of working with Steve for over 23 years. His knowledge and expertise are second to none. He is very responsive to issues as well as reliable. I have found him to be very helpful in routine service and updating operating systems. Some who I have talked to say they find his services pricey, but he is worth every penny, and in the long run saves one money. His news letter is extremely informative and timely. If you have a Mac, you need steve."

Ken
July, 2017

"I've been working with Steve for over twenty years and at least six computers. He has been extremely helpful in emergency situations, initial setups (Always a wise investment) and ongoing maintenance. He appreciates and understands Macs and keeps up with the latest technology so I don't have to."

Bill
Burlington, VT

"I found out what a wizard Steve is when another Mac specialist—who is very good himself—couldn't rescue the iTunes data that had gone missing during an operating system upgrade. Not only does The Mac Doctor heal such problems, he recommends fantastic, lesser-known software that probably costs him some consulting business because it prevents problems in the first place. Not that he'll lack for business: it's always possible to make a system better, and there, too, his recommendations and installations set a high standard."

Ed
Middlebury, VT

"Steve has been servicing our Mac’s for the past 22 years. Whenever we’ve had problems with our computer(s) Steve has proven to be quick in response, efficient and fair. Steve provides knowledge and guidance to his client’s on how best to take care of their computers. I highly recommend him!"

Randy,
Colchester, VT

"I have known Steve for 44 years and first – what an honest, straightforward guy. Steve not only understands Macs, but he understands Mac-users -- and we are often not computer experts. Steve talks to his customers as real people and explains things in terms we can understand. Steve isn't pushing you to upgrade or install the latest operating system -- quite the opposite. Steve gets to know you and your needs and might suggest you stay with an operating system for a while -- or only upgrade to a newer (but not brand new) Mac. Recently I was in Europe and had a hacker attack. Yes, I panicked. But then I eMailed Steve and within the hour he was back to me, reassuring me and solving not only my current problem, but showing me inexpensive solutions to prevent this issue in the future. Whether you are in Central Vermont or traveling… Steve can solve your Mac problems -- and even better – Steve takes a preventative maintenance approach to keep you from having issues in the first place! Honest, reasonably-priced and very knowledgeable – give Steve a call"

Stephen
Belgium

"I first started working with Steve back in my UVM days, and noticed early on he was knowledgeable, prompt, efficient and thorough. After leaving UVM in 2005 and continuing to work with him, those qualities became even more prominent. And, to top it off, he's easy to work with, reasonable with his rates, and very accessible. I look forward to using the Mac Doctor for many, many years to come, and would encourage you to give him a try. He's the best!"

Gordon,
Glens Falls, NY

"Saved My Mac! I'd bought a used college Mac off Front Porch Forum and it seemed to work well, but soon had huge problems -- kernel panic ending in an unending reboot cycle. Small Dog wasn't able to work on it; it's an older machine and they aren't allowed by Apple to service those (!), nor did they have older parts in case they were needed. I thought I'd learned an expensive lesson about buying from unknown sellers, but decided to try one more last-ditch effort and call The MacDoctor. Steve not only isolated the problem and fixed it, but cleaned up the hard drive and showed me all kinds of space-saving and improved-security programs. He's a perfectionist. It was worth the expense, since without the work, I wouldn't have the Mac, which I am using to write this review. It's been a couple of months since I had the computer fixed, and it's still working fine. Fingers crossed that I won't have more problems, but if I do, I'll be calling this guy."

Anon
September, 2017

"Steve has always been thorough, timely, fair and amazingly patient. If only medical doctors were always so easy to reach!"

P.J.
Hinesburg, VT

"Immediately responded, Brilliant, Kind,...and clear, solving all my problems. He understood immediately that computer technology is NOT my world, and with such ease and patience explained and taught me so much, even as he checked my whole system...quickly identifying and clearing my computer of malware/viruses..for the 2nd time in 2 months. I am forever grateful he responded so quickly, is so approachable, nonjudgemental...all inspires me to be far more relaxed and creative with this amazing tool. I recommend him to all/anyone who truly has an issue/problem, is willing to listen...and let him do his MAGIC. With great appreciation and respect...I Thank you!"

Nancy
July, 2017