Testimonials

"I feel that your professionalism is front and center, paramount, and unquestionable from my point of view. Part of your professionalism picture is a commitment to timeliness (promptness, being on time, and communicating clearly, so there are no questions). You share a knowledge that assists computer users to obtain maximum efficiency of their time and from their computers. I've noticed a core honesty and integrity that both vendors and customers should appreciate."

Serrill
Burlington, VT

"I've never had to call Steve in for a computer crash rescue, but maybe that's because we meet for regular system maintenance and 'tuneups.' Steve looks over the files on my hard drive, eliminating extraneous or outdated items; he recommends and installs software (and hardware) to keep my files and operating system backed up and readily bootable in case of emergency; and he advises me which system upgrades and updates to make and when to make them. Every visit is a learning experience for me. You wouldn't trust your car to just any mechanic. Why trust your computer (and all your sensitive personal information) to anyone claiming to know something about computers? Steve is a real pro."

John
Charlotte, VT

"I highly recommend Steve 'the Mac Doctor' for any assistance, large or small in keeping your computer in top shape. Since I found Steve three years ago I have been very pleased with all the service he has provided as well as what he has taught me. Steve has always been prompt to respond to my cries for help and able to schedule an appointment quickly. His recommendations have enabled me to keep my computer running smoothly, quite frankly I don't know how I would manage without him. No more panic or frustration, do yourself a favor and schedule an appointment!"

C.S.
Bristol, VT

"Steve has maintained my computer and given successful damage control over a good many years. He is available, responsible, determined, knowledgeable and insightful. In short, Steve is a fine 'doctor' who cares wisely for the relationship between my computer and me."

Bob
Middlebury, VT

"This consultant has done great work on my Macs for over 8 years. He knows what to do, how to do it, and even patiently teaches me sound practices when I need to learn more. Steve is a great resource I can call on whenever I get a problem. And the drive to his office is beautiful, though he will also travel to make a service call"

GratefulUser
August, 2017

"Steve is a knowledgable and technically superior guru. He is the only other person I let on my computer. Periodically, my computer, which I use mainly for photography just slows down or gets hijacked by a new Apple OS. I hate new software, but I often have no other choice but to install it to stay compatible with many of my apps. I know that Steve will soon be knocking promptly (as scheduled) on my front door. As well, he is efficient in answering my queries and minor problems on email. While his hourly rate is fully priced, the time and frustration he saves me makes him an important part of my Mac activities. I always end up saving time, by calling the Mac Doctor, rather than puzzling it out myself."

Jack
Middlebury, VT

"I have known and worked with Steve for over twenty years. He has been incredibly helpful many times over the years with our various Mac computer products. Steve is friendly and helpful each time. He makes good suggestions and when trouble developed, he was always willing to help. We got to know Steve while living in Vermont. We now live in Montana, but through Internet connectivity, Steve can still work with us and help when the need arises. I highly recommend Steve, he is the best at what he does."

Dana
Billings, MT

"Steve L'Heureux is a terrific Mac expert to work with!!! Steve has been enormously helpful to me, and a pleasure to work with. I depend upon my computer for my work, but I am not that computer savvy, so getting good help is crucial. Steve's deftness and ease with everything Apple, and everything related, make him a superb resource! And Steve wastes no time, accomplishing everything I need him to in the most efficient and effective ways possible. He's also great at explaining clearly as he goes, so my own competence and understanding grow in his care, as well. And everything I am doing becomes more efficient and less stressful. Scheduled visits with Steve are extraordinarily productive, and he's also impeccably responsive with immediate email and/or phone help when issues arise unexpectedly. If you need Mac computer help, I enthusiastically recommend Steve L'Heureux. You will be so glad you contacted him!"

Julianna
Addison, VT

"Highly recommended. I have had the pleasure of working with Steve for over 19 years. His knowledge and expertise are second to none. He is very responsive to issues as well as reliable. I have found him to be very helpful in routine service and updating operating systems. Some who I have talked to say they find his services pricey, but he is worth every penny, and in the long run saves one money. His news letter is extremely informative and timely. If you have a Mac, you need steve."

Ken
July, 2017

"I've been working with Steve for over sixteen years and at least six computers. He has been extremely helpful in emergency situations, initial setups (Always a wise investment) and ongoing maintenance. He appreciates and understands macs and keeps up with the latest technology so I don't have to."

Bill
Burlington, VT

"I have been a client of The Mac Doctor since the late 90's. He has helped me transfer information from old computers to new computers, retrieve lost data, fix unwanted bugs, upgrade systems, and kept my machines well maintained and running efficiently. When I call or email with a question, I always receive a timely reply. He is professional, accommodating, and very knowledgeable. I have never had a computer problem that he could not remedy. I have appreciated his willingness to learn exactly what I want from my machine, and tailor his solutions and recommendations to fit those needs. His prices are not cheap but you get what you pay for; and in this case you will be paying for convenient, quality service, excellent technical support and a machine that you can rely on. I highly recommend the Mac Doctor."

Laura,
Ripton, VT

"I found out what a wizard Steve is when another Mac specialist—who is very good himself—couldn't rescue the iTunes data that had gone missing during an operating system upgrade. Not only does The Mac Doctor heal such problems, he recommends fantastic, lesser-known software that probably costs him some consulting business because it prevents problems in the first place. Not that he'll lack for business: it's always possible to make a system better, and there, too, his recommendations and installations set a high standard."

Ed
Middlebury, VT

"Steve has been servicing our Mac’s for the past 18 years. Whenever we’ve had problems with our computer(s) Steve has proven to be quick in response, efficient and fair. Steve provides knowledge and guidance to his client’s on how best to take care of their computers. I highly recommend him!"

Randy,
Colchester, VT

"I first started working with Steve back in my UVM days, and noticed early on he was knowledgeable, prompt, efficient and thorough. After leaving UVM in 2005 and continuing to work with him, those qualities became even more prominent. And, to top it off, he's easy to work with, reasonable with his rates, and very accessible. I look forward to using the Mac Doctor for many, many years to come, and would encourage you to give him a try. He's the best!"

Gordon, Editor
Glens Falls, NY

"Saved My Mac! I'd bought a used college Mac off Front Porch Forum and it seemed to work well, but soo had huge problems -- kernel panic ending in an unending reboot cycle. Small Dog wasn't able to work on it; it's an older machine and they aren't allowed by Apple to service those (!), nor did they have older parts in case they were needed. I thought I'd leaned an expensive lesson about buying from unknown sellers, but decided to try one more last-ditch effort and call The MacDoctor. Steve not only isolated the problem and fixed it, but cleaned up the hard drive and showed me all kinds of space-saving and improved-security programs. He's a perfectionist. It was worth the expense, since without the work, I wouldn't have the Mac, which I am using to write this review. It's been a couple of months since I had the computer fixed, and it's still working fine. Fingers crossed that I won't have more problems, but if I do, I'll be calling this guy."

Anon
September, 2017

"I have always found Steve—The Mac Doctor—to be quick and effective in responding to my Mac needs. I recommend him highly."

Arnold, Professor Emeritus
Middlebury, VT

"Great job keeping my iMac going. Steve has been working with me and my iMac for over two years. He has provided excellent service to help keep my mac up to date and running smoothly. He has assisted me with hardware and software issues, updates, recommendations of new helpful software, and answered numerous questions. I would definitely recommend Steve to friends and family"

oldmac,
July, 2017

"The Mac doctor chose the perfect name. Steve has made many house calls for my 'sick' computer, although most of the time it's the nascent user that needs the attention! He knows the anatomy of Macs inside and out, gives prompt service at home or over the phone. You are in good hands with The Mac Doctor."

Madelaine
Ferrisburgh, VT

"Steve has always been thorough, timely, fair and amazingly patient. If only medical doctors were always so easy to reach!"

P.J.
Hinesburg, VT

"Immediately responded, Brilliant, Kind,...and clear, solving all my problems. He understood immediately that computer technology is NOT my world, and with such ease and patience explained and taught me so much, even as he checked my whole system...quickly identifying and clearing my computer of malware/viruses..for the 2nd time in 2 months. I am forever grateful he responded so quickly, is so approachable, nonjudgemental...all inspires me to be far more relaxed and creative with this amazing tool. I recommend him to all/anyone who truly has an issue/problem, is willing to listen...and let him do his MAGIC. With great appreciation and respect...I Thank you!"

Nancy
July, 2017